BidNip Reviews

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BidNip Bid Not Placed

After successfully using BidNip for many, many years, I am now one of many pissed of customers that can no longer relay on this service. Over the past year or so, I have lost many auctions for items that I was willing to pay several dollars more than the final bid. I contacted Tech Support and went thru the usual verification process, ensuring that I allowed sufficient time to place a bid, and that there were no other restrictions that eBay placed. In the end, TS stated that eBay must have asked for 2nd layer verification that automated system at BidNip was simply not able to provide. It is with heavy heart that I must say that I can no longer relay on this service and will either have to find another one to use or go back to wasting time watching the end of the auctions and placing bids manually.
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ID
#898465 Review #898465 is a subjective opinion of poster.
Location
Rio Rancho, New Mexico
Service
Bidnip Bidding
Cons
  • Customer relations tries to explain away their failure
Reason of review
Bad quality
Loss
$1150
Preferred solution
Deliver product or service ordered

Forget their tech support, they dont know their own product

When placing a bidnip on an item the system reported that it "will not ship to your location" even though I knew that there were no such restrictions as my location and the sellers location are quite close and there were no restrictions on the ebay page. I contacted bidnip tech support who stated that this is an erroneous message and experience from other buyers prove that there would be no problem. Consequently the bid was not placed and the only reason left outstanding is the "ship to location" problem as stated on their FAQ page. This service has been going down hill for quite some time and I'm pleased that I dont have much outstanding credit with them.
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ID
#887202 Review #887202 is a subjective opinion of poster.
Location
Sydney, New South Wales
Service
Bidnip Bidding
Cons
  • Unreliable service
Reason of review
Poor customer service
Loss
$50
New Reviewer

Bidnip Water Skiing Kneeboard Bidding Review

I used bidnip to bid for a water skiing kneeboard and for a potograph. Neither bids were placed. I have used this company for many years but it seems ebay as found a way to block the bids. I now find that the bids do not get placed despite all supplied info being correct and that the winning bid is lower than the fina sale price. Bidnip no longer works AVOID
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ID
#864654 Review #864654 is a subjective opinion of poster.
Location
London, England
Service
Bidnip Water Skiing Kneeboard Bidding
Reason of review
Order processing issue

Bidnip Bidding Review from Tuskegee, Alabama

I have used Bidnip in the past with good results. Unfortunately the service no longer works as advertised. Bidnip did not place my bid during my last attempt to use it. It seems like Bidnip has been getting progressively worse through time. In fact when I went to check the Bidnip dash board a record of the failed bid was no longer there. This use to be a functioning product but not any longer. Don't waste your time, money, or the aggravation with this Bidnip.
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ID
#845949 Review #845949 is a subjective opinion of poster.
Location
Tuskegee, Alabama
Service
Bidnip Bidding
Reason of review
Order processing issue

Bidnip Bids Review

Bidnip not reliable...should remove from internet
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ID
#821992 Review #821992 is a subjective opinion of poster.
Location
Granbury, Texas
Reason of review
Bad quality

Bidnip Refund Policy Review from Bristol, Bristol

I want a refund as bidnip does not work. Bid up refuse refund
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1 comment
#1149156

Date: Friday 22nd 2016 of April 2016 08:36:31 PM

Category: NoBid

ItemID: 152058****69

Subject: Nail City Lantern

=====================================================================

TO E-BAY 04/22/2016 Ended 7:20 PM; Seller, nickmerk29, My bid was 272.21, Lantern sold for 263.88. 15 second window before End Bidding and for you to place bid for me.

This is the second time that you have failed to place a bid for me, ie, the second item that I have lost due to your failure to place a bid! Each case I was the high bidder but did not get the item?

ID
#782632 Review #782632 is a subjective opinion of poster.
Location
Bristol, Bristol
Reason of review
Order processing issue

Review in Auctions and Internet Stores category from Bristol, Bristol

Bidnip is not reliable. It simply doesn't work any more. After many difficulties getting to speak to a bidnip rep they shrugged it off Like it's just one of those things. This is all they do and get paid for. I would advise do not use.
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1 comment
#1107017

Agree that the service from BidNip has gone downhill. Will no longer use.

Have lost four recent auctions even though I had the highest bid. Strongly advise against using.

In future, I will take my chances just entering my highest bid on eBay. I might give them another chance in a few months to see if their service has improved.

ID
#782629 Review #782629 is a subjective opinion of poster.
Location
Bristol, Bristol
Reason of review
Poor customer service

No Bid Placed

After 3 of my last 5 Bidnips resulted in "No Bid Placed" even though I had set for a bid higher than the final sale I contacted Bidnip and the answer was that Ebay was now requiring in addition to your Login and Password a response to a bot verification where you have to type in a series of letters and numbers which are visually scrambled to confuse Character recognition software but a human can read it. Bidnip's login can't respond to the verification which results in "NO BID PLACED". Looks like Bidnip's business model is Kaput
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3 comments
#1527656

i have same problem, so looking for another sniping tool

#1484510

Totally concur. Bidnip is now BS.

Bids not placed, and when you email them about it, no response. Perhaps the BBB should get involved.

#1356625

Bidnip is now a rip-off company. they consistently charge for mis-labled snipes and even when you point them out to bidnip they do not credit you.

Missed snipes, mis-labled snipes. They are done.

AVOID at all costs!! save your money.

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ID
#780711 Review #780711 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Not as described/ advertised

Bidnip failure

Sadly on one to many occasions, Bidnip has failed to place yet another bid on my behalf and blamed it either on 'login error' or 'no bid placed'. It's so frustrating, as on all occasions I'd placed the highest bids and in theory should have won... if Bidnip would have done the job I'd paid them to do! I no longer bother with Bidnip. I think at best, it's 'hit-and-miss', at worst it's very unreliable. It's cost me the loss of a number of auctions for rare items, as well as money paid to Bidnip for snipes which didn't materialize. I placed a lot of trust in this company to delivery, and it didn't. It's sad when I read that this situation is still happening to other people and that Bidnip haven't addressed its technical issues.
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ID
#771708 Review #771708 is a subjective opinion of poster.
Location
Malvern, Worcestershire
Reason of review
Poor customer service

Bidnip Bids Review from Canberra, Australian Capital Territory

In Dec 2015 I had 6 failed bids in a row. Each time the bid was not placed by Bidnip. Each time I contacted both eBay and Bidnip. Each time eBay told me the problem was with Bidnip. Each time Bidnip told me the problem was with eBay. I had Bidnip close and then reopen my account. No change. Two more failed bids. I changed all my passwords removing symbols. No change, another two failed bids. I have been using Bidnip for years and never lost a bid before. Looks like I will have to change to another sniping service because both eBay and Bidnip seem incapable of fixing it. Frustrating...
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2 comments
#1088162

I've had the same problem recently.Lost 3 bids after being with Bidnip for years.Like you said,time to change to a better service,

#1094734
@PissedConsumer1088162

same problem (no bid placed - 5 in a row over as couple of days)- useless explanation blaming Ebay but obviously they have a major issue. I would advise against using them now as they don't seem capable of fixing or even acknowledging the issue. Annoying as I have been on their monthly plan for years.

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ID
#761927 Review #761927 is a subjective opinion of poster.
Location
Canberra, Australian Capital Territory
Reason of review
Bad quality
New Reviewer

FIVE consecutive Bidnip snipes failed.

One snipe on 12/13/15 and four snipes on 12/15/15 failed to register. On my Bidnip page the snipes are made to look as if they had gone through, as if my bids had been placed. Except they didn't! And my bids were higher than the winning bid. Bidnip actually prevented me to enter and win five auctions in 2 days! For 12/13, they told me that it was due to: "Ebay has changed their security protocol after their security breach in May of 2014 and has started the use of random CAPTCHAs. A CAPTCHA (an acronym for "Completely Automated Public Turing test to tell Computers and Humans A part") is a type of challenge-response test used in computing to determine whether or not the user is human. This is similar to the process that eBay uses when you send a question to a seller. You have to enter a displayed code to proceed. When this occurs in the bidding process the result is a no bid placed response. Members have asked how we can program around this issue and our understanding is that this does impact all bidding sites. We cannot code around this and the good news is that the use of this protocol does appear to be limited and used with low frequency. Our engineers are reaching out to eBay again to understand their plans." For the 12/14 failures (forget about the "used with low frequency," now!), they didn't have any real justification: "Similar to the use of CAPTCHAs when sending a seller a message, when scheduling a bid directly on ebay, users generally enter a max bid well before the auction end and then increase the bid if they want as the auction nears the end. When you use a sniping site, eBay servers think this is you logging in and at random it appears that these security protocols are being used. We do not know the algorithm that is in use by eBay." In any case, they bill me for their failure to fulfill the service I contracted them for. Such practices do have names… They cannot deliver. They confess their impotence, and they charge me for it! I will publish my experience in as many places I can.
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ID
#752938 Review #752938 is a subjective opinion of poster.
Location
Roanoke, Virginia
Cons
  • Customer relations tries to explain away their failure
  • Very bad service
  • 5 consecutive snipes failed
Reason of review
Bad quality
Preferred solution
Full refund

BidNip - Bids Review from Oakland, California

When I snip an item, it shows that took, but shows as login error after the auction ends. I had the winning bid for some of the auctions. I have requested tech help three times and had been over three weeks waiting for a response. Their customer service does not exist.
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1 comment
#1067240

I AGREE! I have lost so many auctions in a row that I actually believe they have given up and no longer place bids at all for me.

I have lost many auctions when no one else even bid. Idiots! Something is very wrong over there. In in the past when I would write them, they would return my emails but now I get nothing in response.

I am so pissed with those people. I have used them for 10 years and I am looking for another service. I bought a bunch of bids in advance too.

But I do a lot of research before I bid and Bidnip is just wasting my time.

ID
#608077 Review #608077 is a subjective opinion of poster.
Location
Oakland, California
Reason of review
Poor customer service

Bidnip never sniped the auction even though I had the winning bid :(

Bidnip never sniped the auction even though I had the winning bid on a portable Delongi air conditioning :(After several years I decided to bid an ebay auction instead of using buy it now. Bidnip never bid on the item for me even though I was told the snipe was successful when I entered it the day before. the winning bid was $210 and I had sniped 250. I will find a new tool, since this one is no longer dependable Bidnip never sniped the auction even though I had the winning bid on a portable Delongi air conditioning :(After several years I decided to bid an ebay auction instead of using buy it now. Bidnip never bid on the item for me even though I was told the snipe was successful when I entered it the day before. the winning bid was $210 and I had sniped 250. I will find a new tool, since this one is no longer dependable :(
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ID
#537114 Review #537114 is a subjective opinion of poster.
Location
Laguna Niguel, California
Reason of review
Bidnip didn't snipe auction
Loss
$210
Preferred solution
Let the company propose a solution

No reply from tech support in over a week - can't login

I changed email address only and despite receiving an email confirming successful change, subsequent logins failed. I used the "forgot password" feature and received a reset link to a "Not Found" page. The email containing the link, also shows the email address and password according to their info. Both are accurate and what I've been using that fails. I've used BidNip for years and not a problem until now, I have PAID snipes in the account and now want to snipe an auction that's over in 1hr, and can't login, still no reply - I'll have to use another new rule, NEVER EVER do business with a company that provides NO PHONE NUMBER!!!!!!!!!!!!! THAT ANSWERS THE *** PHONE I'm a doctor that doesn't have time or the tolerance to deal with jerkoffs and greedy slackers.
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ID
#535466 Review #535466 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
resolve tech issue and grant me 3000 snipes at no charge

Bid nip is failing me

6 bids I placed this pass June /may have failed to register with an ebay auction. All my bid nips exceeded the final auction bid. Sent 3 emails to BidNip help with no response. The problem started with my changing of my eBay password (also I changed Bidnip to the new Pass word. lBid nip 100 words 100 words words words words Another complaint - why the requirement to enter minimum 100 words?/ More ***! Word r for for for for for for (trying to get 100 words) for for for for for for for for for for for for for for for for for for for for for for for for for for Ken
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2 comments
#942653

My problem, too. My impression is that Bidnip's bidding info confirmation engine tells you your info is OK no matter what you say your password is.

I entered several different passwords and it always told me they were OK, so it's not trustworthy. Bidnip customer service is non-existent at this point, as they don't return emails.

They used to be great, but since they were sold a few years back, they've gone down the tubes. I can't recommend it, but am not sure who else to try at this point.

#869389

I had the same problem and none of my email tech support were responded to ! Missed out on some Awsome deals ! I never had the same password and used bid nip for 5 years that way so now I'm looking into a competitive snipe service .

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ID
#501256 Review #501256 is a subjective opinion of poster.
Location
San Jose, California
Loss
$20